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Why Fiber

Lumos makes slow internet a thing of the past.

girl working from home on a computer
father and son looking at computer together

What’s so special about fiber internet?

We’re glad you asked.

Your cable provider can’t keep up.

Cable was designed for voice and TV, not internet. Lumos is internet built for the future, with faster upload and download speeds, whole-home coverage and unlimited bandwidth for all your devices, all at the same time. 

Fiber

Lumos is always fast,
in every direction.

We deliver equally fast speeds whether you stream, video conference or back up to the cloud—with no data caps or throttling.

Signal quality never
changes.

Made of thin glass strands, fiber cables provide a clear path for your signal to travel any distance for faster internet.

Lumos works in all
weather.

Fiber internet uses light signals to send data, so inclement weather like rain and lightning won’t slow down your connection.

Fiber is designed for
today’s digital life.

Fiber’s glass tubing provides more bandwidth than copper wiring—connect as many users and devices as you need.

VS

Cable

Cable goes just as
fast…sometimes.

Cable companies often cap your speed without warning. Get used to buffering and frozen screens.

Dated cable lines can’t go the distance.

Copper cables contain electrical resistance. Longer cables mean more resistance for your signal to pass through (degrading its quality.)

Bad weather slows cable’s signals.

Electronics and rain don’t mix. Poor weather can impact cable’s electrical signals, leading to lag. Try putting your cable lines in rice!

Cable was built for yesterday’s bandwidth.

Copper cables providing your internet also supply your neighbors. Things may slow down when Mrs. Cleaver starts streaming.

Fiber

Lumos is always fast,
in every direction.

We deliver equally fast speeds whether you stream, video conference or back up to the cloud—with no data caps or throttling.

VS

Cable

Cable goes just as
fast…sometimes.

Cable companies often cap your speed without warning. Get used to buffering and frozen screens.

Fiber

Signal quality never
changes.

Made of thin glass strands, fiber cables provide a clear path for your signal to travel any distance for faster internet.

VS

Cable

Dated cable lines can’t go the distance.

Copper cables contain electrical resistance. Longer cables mean more resistance for your signal to pass through (degrading its quality.)

Fiber

Lumos works in all
weather.

Fiber internet uses light signals to send data, so inclement weather like rain and lightning won’t slow down your connection.

VS

Cable

Bad weather slows cable’s signals.

Electronics and rain don’t mix. Poor weather can impact cable’s electrical signals, leading to lag. Try putting your cable lines in rice!

Fiber

Fiber is designed for
today’s digital life.

Fiber’s glass tubing provides more bandwidth than copper wiring—connect as many users and devices as you need.

VS

Cable

Cable was built for yesterday’s bandwidth.

Copper cables providing your internet also supply your neighbors. Things may slow down when Mrs. Cleaver starts streaming.

Lumos is built for your digital life.

Whether you’re streaming your favorite show, joining a video conference with your colleagues or leveling up your gameplay, Lumos Fiber Internet has the speed you need—and it never slows down. 

Your fiber questions, answered.

It depends on your market and provider, but often, fiber and cable are close in price, and in some cases, fiber internet plans may be less expensive than cable plans. When you switch to Lumos, you can do so for as little as $50 per month4 without a contract. And instead of your cable provider’s throttled speeds, data caps and limited bandwidth, you’ll experience the always-fast, whole-home coverage of Lumos Fiber Internet—the last internet upgrade you’ll ever need.

Many of your neighbors have already made the switch to Lumos Fiber Internet—and we’re growing! See if Lumos Fiber Internet is available in your neighborhood.

We will first bring the leading fiber network down one side of your street to provide access to you and your neighbors. When you schedule installation for your Lumos service, we’ll extend the fiber-optic line from the network on the road to the side of your home. The process may require some digging in your yard to bury the line. Once complete, everything will be repaired and re-seeded, if needed. Installation in your home usually takes between one and three hours.

Ready for the last internet upgrade you’ll ever need?

Discover the difference Lumos Fiber Internet makes for your digital life when you upgrade today. Simply choose the speed you need to get started.

A few words from our customers:

1. Prepaid Mastercard: Eligible orders on select tiers may receive virtual $200 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.

6. Free Total Home Wi-Fi is available on select tiers and will vary by market.

7. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

8. Prepaid Mastercard: Eligible orders may receive virtual $50 Prepaid Mastercard. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

9. One month of free service eligible on 500 Mbps – 2 Gig fiber internet orders only, offer will vary by market. Credit will be applied within first four billing cycles. Regular rates or promotional rates apply outside of the one-month discount.
(Legacy/Universal)

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