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DVR Mobile Scheduler

Important updates regarding the Fiber TV DVR Mobile Scheduler

What happened to the DVR Scheduler?

Effective February 22, 2024, the Fiber TV DVR Mobile Scheduler in North Carolina will no longer be supported by Lumos.  This means current North Carolina video subscribers on our Fiber TV service will no longer be able to use the DVR scheduling service.

This decision is part of our ongoing commitment to enhance our service offerings and provide our customers with a best-in-class experience, part of which requires us to discontinue aging technology.  

If you love the freedom to record and watch later – worry not.  We have a new, next generation TV viewing experience called Lumos TV that comes with 5 hours of Cloud DVR storage included and has the option to add more.  Call 855-GO-LUMOS to upgrade today!

What is Lumos TV?

Lumos TV is the exciting next generation of TV entertainment

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It’s an all-new way to view your favorite programs by streaming over fast, fiber internet.

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It’s app-based TV you can watch on multiple devices, like smart TVs, laptops and mobile devices – in any room, at any time – no set top box required.

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It’s live TV that you can pause, rewind, restart and record, putting you in total control.

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With multiple package options and add-ons, like premium movie channels, sports and entertainment packages, you can customize it just for you.

1. Prepaid Mastercard: Eligible orders of 1 Gig may receive virtual $300 Prepaid Mastercard. Eligible orders of 2 Gig – 8 Gig may receive virtual $400 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 120 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.

6. Free Total Home Wi-Fi is available on select tiers and will vary by market.

7. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

8. Prepaid Mastercard: Eligible orders may receive virtual $50 Prepaid Mastercard. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

9. One month of free service eligible on 500 Mbps – 2 Gig fiber internet orders only, offer will vary by market. Credit will be applied within first four billing cycles. Regular rates or promotional rates apply outside of the one-month discount.
(Legacy/Universal)