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Cable was designed for voice and TV, not internet. Lumos is internet built for the future, with faster upload and download speeds, whole-home coverage and unlimited bandwidth for all your devices, all at the same time.
We’re glad you asked.
Cable was designed for voice and TV, not internet. Lumos is internet built for the future, with faster upload and download speeds, whole-home coverage and unlimited bandwidth for all your devices, all at the same time.
We deliver equally fast speeds whether you stream, video conference or back up to the cloud—with no data caps or throttling.
Made of thin glass strands, fiber cables provide a clear path for your signal to travel any distance for faster internet.
Fiber internet uses light signals to send data, so inclement weather like rain and lightning won’t slow down your connection.
Fiber’s glass tubing provides more bandwidth than copper wiring—connect as many users and devices as you need.
Cable companies often cap your speed without warning. Get used to buffering and frozen screens.
Copper cables contain electrical resistance. Longer cables mean more resistance for your signal to pass through (degrading its quality.)
Electronics and rain don’t mix. Poor weather can impact cable’s electrical signals, leading to lag. Try putting your cable lines in rice!
Copper cables providing your internet also supply your neighbors. Things may slow down when Mrs. Cleaver starts streaming.
Whether you’re streaming your favorite show, joining a video conference with your colleagues or leveling up your gameplay, Lumos Fiber Internet has the speed you need—and it never slows down.
It depends on your market and provider, but often, fiber and cable are close in price, and in some cases, fiber internet plans may be less expensive than cable plans. When you switch to Lumos, you can do so for as little as $50 per month4 without a contract. And instead of your cable provider’s throttled speeds, data caps and limited bandwidth, you’ll experience the always-fast, whole-home coverage of Lumos Fiber Internet—the last internet upgrade you’ll ever need.
Many of your neighbors have already made the switch to Lumos Fiber Internet—and we’re growing! See if Lumos Fiber Internet is available in your neighborhood.
We will first bring the leading fiber network down one side of your street to provide access to you and your neighbors. When you schedule installation for your Lumos service, we’ll extend the fiber-optic line from the network on the road to the side of your home. The process may require some digging in your yard to bury the line. Once complete, everything will be repaired and re-seeded, if needed. Installation in your home usually takes between one and three hours.
“Fast internet! Holy smokes, it is fast.”
“Speed and reliability… no more waiting because of insufficient bandwidth”
“Exceptional communication and service, start to finish!”
“I love that if there is a problem, they address it and their customer service is exceptional.”
“Excellent, friendly staff and the product has been exceptional.”
1. Prepaid Mastercard: Eligible orders of 1 Gig – 8 Gig may receive virtual $200 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 120 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.
2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.
3. Free installation is available on select tiers and will vary by market.
4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
5. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.
6. Free Total Home Wi-Fi is available on select tiers and will vary by market.
7. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.
8. Prepaid Mastercard: Eligible orders may receive virtual $50 Prepaid Mastercard. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.
9. One month of free service eligible on 500 Mbps – 2 Gig fiber internet orders only, offer will vary by market. Credit will be applied within first four billing cycles. Regular rates or promotional rates apply outside of the one-month discount.
(Legacy/Universal)