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Lumos Wi-Fi App

Control your network and connected devices all in one place.

Get to Know the Lumos Wi-Fi App

Raise your network’s IQ.

Complement your Lumos Total Home Wi-Fi with Internet Security powered by ProtectIQ® (included with Wi-Fi plans of 500 Mbps and up) and Enhanced Parental Controls powered by ExperienceIQ® (available as an add-on). These solutions will elevate your Wi-Fi experience.

Get the most out of your Lumos Wi-Fi app.

Reset the Wi-Fi Password

Don’t worry, we’ve all forgotten or lost a password before. Change your Wi-Fi network name or password anytime you want within the app.

Limit Screen Time

Create healthy habits for screen time directly in the app to keep scrolling marathons in check.

Set Digital Curfews

Establish a bedtime routine for your child to limit their internet access to specific times. Goodbye, mindless scrolling on school nights.

Share Your Wi-Fi

Schedule times when family members can go on the internet or apps to minimize distractions. Hello, interruption-free family dinners.

Detect Wi-Fi Stealers

Play detective and get alerts anytime a new device joins your network. Plus, see all devices connected at any time in the Dashboard.

Choose the plan that fits your needs.

With speeds up to 5 Gigs, Lumos has an internet plan that’ll keep up with your family’s digital life. Discover which plan is right for you with just a few clicks.

1. Prepaid Mastercard: Eligible orders on select tiers may receive virtual $200 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.

6. Free Total Home Wi-Fi is available on select tiers and will vary by market.

7. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

8. Prepaid Mastercard: Eligible orders may receive virtual $50 Prepaid Mastercard. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

9. One month of free service eligible on 500 Mbps – 2 Gig fiber internet orders only, offer will vary by market. Credit will be applied within first four billing cycles. Regular rates or promotional rates apply outside of the one-month discount.
(Legacy/Universal)