Skip to main content

Family Internet Protection

Enhanced Parental Controls powered by ExperienceIQ®

Enforce online safety with Enhanced Parental Controls.

Your kids’ lives are more online than ever, from socializing with friends to learning remotely. Available as an add-on to Lumos Total Home Wi-Fi, Enhanced Parental Controls powered by ExperienceIQ enables you to set rules for their favorite websites and apps so they stay safe online and learn good internet habits. Manage their screen time, content and internet access—all from the Lumos Wi-Fi app.

Individual Profiles

Create individual profiles and assign devices for each family member so everyone gets a customized internet experience.

Time of Use Review

Get a complete picture of your kids’ internet use on different websites and apps to ensure safe browsing.

Content Filtering

Manage what content your children can see by restricting or allowing age-appropriate categories of the internet, apps and websites.

Customized Scheduling

Schedule times when family members can go on the internet or apps to minimize distractions. Hello, interruption-free family dinners.

Screen Time Limits

Set the duration for how long specific apps and websites can be used. No more endless TikTok scrolling on school nights.

Prioritized Devices

Prioritize the activities and devices that matter most to get the best online experience. Sorry, bandwidth hogs, school and work come first.

Filter age-appropriate content with custom controls.

With Enhanced Parental Controls, you can tailor the content filter to your kids’ specific age groups to craft a digital experience that grows with them. Whether it’s shielding your youngest from mature themes or gradually opening up the settings for your older ones, customization ensures that the content accessed fits every stage of your children’s lives.

ChildPre-teenTeen
0-8 years old9-12 years old13-18 years old

Limit gaming time.

If your kids are big gamers, Enhanced Parental Controls can rein in their playing time on the phone, computer and even gaming consoles and smart TVs. Set the days and times your kids can play (and for how long) so they can’t be lured away from schoolwork by Roblox, Minecraft and other online games. Plus, with multiple profiles, you can easily customize those controls based on your children’s ages and needs.

Phone password lock for mobile cyber security or login verification passcode in online bank app. Data privacy and protection from hacker, identity thief or cybersecurity threat. Laptop and smartphone.

Reduce study distractions.

Empower your children with disciplined digital habits that complement their remote learning style. Enhanced Parental Controls transforms devices into allies rather than distractions. With screen time limits and bedtime curfews, you can create routines for dedicated school work and scheduled downtime. This helps your learners maximize focus during crucial study hours and eliminate the temptation of mindless scrolling at night.

Easily filter content by predefined categories.

Block access to specific websites or all sites that fall into specific content categories that may be harmful to young internet users.

Pornography & nudityPeer-to-peer file sharingOnline video & audio
GamblingWeb advertisementsComics & animations
Alcohol & drugsOnline gamesCloud storage & file download
Illegal & criminal activitySocial networksInternet portals
ViolenceOnline shoppingOrganizations

Prioritize by activity, device or schedule.

Optimize your network by designating which online activities, connected devices or time periods deserve a higher priority for a smooth fiber internet connection–right from your Lumos Wi-Fi app.

Prioritize traffic by activity.

Prevent work video conferences from lagging or movies from buffering by prioritizing network activities that matter most.

Optimize bandwidth by device.

Don’t let low-priority devices or bandwidth hogs bog down your home network by prioritizing your essential devices.

Set priority schedules.

Establish schedules for work, school or movie marathons to create seamless Wi-Fi connectivity for routine activities and devices.

Check Availability

Increase network peace of mind with Internet Security powered by ProtectIQ®.

Internet Security is like a lock on your home network. The award-winning Wi-Fi security solution provides round-the-clock protection for all your devices to reinforce your digital safety.

Explore Internet Security

Trust Lumos for your parental control needs.

Lumos helps families strike the perfect balance between exploration and protection, ensuring that your loved ones can navigate the online world with both freedom and safety. Feel empowered to instill healthy, lifelong internet habits in your children by adding Enhanced Parental Controls to your plan with Lumos Total Home Wi-Fi. Get started with Lumos’ range of internet plans tailored to meet your family’s speed needs.

Up to 500 Mbps upload & download speed2

Best for families with average internet usage or individuals with a high-demand internet lifestyle.

‡Available in select locations.

 2Available in select locations.

Exclusive offer ends soon!

  • FREE Installation3

View pricing and offers in your area

Limited time offer!
Most Popular Up to 1 Gig upload & download speed2

Best for large families or multiple users with high-demand internet lifestyles.

‡Available in select locations.

 2Available in select locations.

Act Now!

See how you can get a $200 Lumos Mastercard® Prepaid Card when you switch.1

View pricing and offers in your area

Limited time offer!
Up to 2 Gig upload & download speed2

Best for very large families with multiple users who have high-demand internet lifestyles.

‡Available in select locations.

 2Available in select locations.

Act Now!

See how you can get a $200 Lumos Mastercard® Prepaid Card when you switch.1

View pricing and offers in your area

Limited time offer!
Up to 5 Gig upload & download speed2

Best for exceptionally high-demand circumstances.

‡Available in select locations.

 2Available in select locations.

Act Now!

See how you can get a $200 Lumos Mastercard® Prepaid Card when you switch.1

View pricing and offers in your area

Limited time offer!
Up to 8 Gig upload & download speed2

Best for exceptionally high-demand circumstances.

‡Available in select locations.

 2Available in select locations.

Act Now!

See how you can get a $200 Lumos Mastercard® Prepaid Card when you switch.1

View pricing and offers in your area

1. Prepaid Mastercard: Eligible orders on select tiers may receive virtual $200 Prepaid Mastercard. Virtual card is issued by Pathward®️, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

2. 100% Fiber Optic network not available in all areas. Internet speeds are up to the maximum advertised upload and download speed available based on a wired connection. Wired and wireless speeds may vary by location and are not guaranteed.

3. Free installation is available on select tiers and will vary by market.

4. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

5. Free Enhanced Parental Controls powered by ExperienceIQ®️ service available on select tiers and will vary by market.

6. Free Total Home Wi-Fi is available on select tiers and will vary by market.

7. Taxes, fees, and surcharges are extra and subject to change at any time. Rates require purchase of listed services as described. Limited-time offer; subject to change or end without notice. Offer not valid with any other offer or promotion. Offer is only available to new residential accounts in select Lumos markets where fiber is available. Downgrades from existing plans with Lumos will not qualify for discounts. Services are subject to all applicable service terms and conditions found at lumosfiber.com, subject to change at any time. Equipment and additional services are extra. Service not available in all areas. Restrictions apply. All rights reserved.

8. Prepaid Mastercard: Eligible orders may receive virtual $50 Prepaid Mastercard. Virtual card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. No cash access or recurring payments. Can be used where Debit Mastercard is accepted online, for phone/mail orders, or in stores that accept mobile wallet. Customers will be eligible to redeem the gift card 90 days after installation and must redeem it within 60 days of redemption eligibility. Once redeemed, the gift card will expire 180 days from the date of redemption, after which unused funds will be forfeited. Terms and conditions apply. Customer must be current on their bill and in good standing.

9. One month of free service eligible on 500 Mbps – 2 Gig fiber internet orders only, offer will vary by market. Credit will be applied within first four billing cycles. Regular rates or promotional rates apply outside of the one-month discount.
(Legacy/Universal)